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Follow these steps to connect your WhatsApp Cloud number to the iZap AI Trainer. Once linked, your number is handled by the AI-powered chatbot, which processes and answers your conversations automatically.

Start the connection in the Trainer

1

Start the connection

In the iZap AI Trainer, click the WhatsApp icon in the top-right corner of the screen, next to your email address.
The iZap AI Trainer with the WhatsApp icon in the top-right corner.
2

Confirm the redirect

The “You will be redirected” window explains that the button below opens the official Facebook page so you can authorize the connection of your WhatsApp Cloud with our system. Read the key information:
The 'You will be redirected' window listing AI integration, costs, and security information.
  • AI integration: once this step is complete, your number is linked directly to our AI-powered chatbot, which begins processing and answering your interactions automatically.
  • Costs: activation may generate messaging costs (Meta fees) and AI data-processing costs, depending on your usage volume.
  • Security: this is a standard, secure procedure. Your API key is generated and integrated automatically at the end of the process.
Make sure your browser’s pop-up blocker is disabled so the connection window can open properly.
Click Continue.
3

Start onboarding

The “Onboarding” window explains that we need your authorization to manage a WhatsApp number that belongs to you.
The 'Onboarding' window with the Continue with Facebook button.
  1. Make sure you are logged in to Meta Business Suite.
  2. Click Continue with Facebook.

Set up the number on Meta

1

Start the linking process

A Meta/Facebook welcome screen appears with the title “Seamlessly connect your account to GogiX”. Read the information about permissions and click Get Started.
2

Select the business portfolio

On the “Fill in your business details” screen, select the Business Portfolio (Business Manager) that will own the account:
  • If you already have a Business Manager, select it from the list.
  • If you don’t, the system can create a new one.
Confirm the details and click Next.
3

Select the setup option

Choose how you want to complete the integration, based on your number’s history:
  • Connect your existing WhatsApp Business app: if you already use or have previously registered this number on WhatsApp Business.
  • Enter a new phone number…: if your number has never been registered on any WhatsApp Business app.
Click Next.
4

Enter the number

Select the country, type the area code + phone number, and click Next.
5

Confirm account details

Confirm the WhatsApp Business account name and the time zone, then click Next.
6

Finalize permissions

Review the requested permissions and click Continue.
7

Validate and migrate (QR code)

A QR code is displayed to import contacts and history. Scan it with your current WhatsApp to authorize.

Add a payment method

1

Add a payment method

When you see the message “Your account is connected to GogiX”, click the green Add payment method button.
2

Set up payment on Meta

You are redirected to the “Billing and payments” screen in Meta Business Manager.
The Meta 'Billing & payments' screen with the Add payment method button.
  1. Click the Add payment method button in the “Payment methods” section.
  2. Register a valid credit or debit card.
No charge is made to your card during this registration. This is a standard account-verification procedure required by Meta.